Shipping & Returns

Shipping and Return Policy for SuperSnacks LLC

Effective Date: 9/1/2024

Processing Time:
Orders are processed within 1-3 business days. You will receive a confirmation email once your order has shipped.
Shipping Methods:
We offer standard and expedited shipping options. Delivery times may vary based on your location.
Shipping Costs:
Shipping costs are calculated at checkout based on your order size and destination. Free shipping is available on orders over $35 for out of Gillette orders. Delivery is currently FREE for Gillette, WY SuperSnackers until a pickup location is an option.
Tracking Your Order:
Once your order has shipped, you will receive a tracking number via email so you can monitor its progress.

Returns:
We want you to be satisfied with your purchase. If you are not completely happy, you may return unopened items within 10 days of receiving your order for a full refund. Cannot be returned once product has been opened.
How to Initiate a Return:
To start a return, please contact us at support@shopsupersnacks.com with your order number and reason for the return. We will provide you with return instructions.
Refunds:
Refunds will be processed within 5-10 business days of receiving the returned items. The refund will be credited to the original payment method.
Exchanges:
Unfortunately, we do not offer exchanges at this time. If you wish to exchange an item, please return the original item and place a new order.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 7 days of delivery, and we will resolve the issue promptly.

If you have any questions about our shipping and return policy, please reach out to us at:

SuperSnacks LLC
Email: support@shopsupersnacks.com
Phone: 307-689-1428